Frequently Asked Questions

Use the guided onboarding assistant. It provides a simple workflow with industry presets so you can configure core resources quickly.

Yes. Presets provide a coherent starting point by activity (transport, cleaning, home care, recycling center, waste collection, security), then you can fine-tune.

Build your schedule by assigning resources (employees, routes, sites, vehicles) and adjusting time slots. The interface supports fast day-to-day changes.

Yes. You can add qualifications when creating employees (for example AVS) and reuse them as assignment criteria.

Yes. In onboarding, suggestions are adapted to the chosen industry to avoid inconsistent setup.

Once the schedule is approved, teams are told by notification or email depending on your settings, and see the updated schedule on mobile and on screen.

Yes. Chat is integrated to streamline communication between managers and field teams, with history kept in each discussion.

No. No additional hardware is required on compatible screens. The app installs directly from the Play Store on Android TV / Google TV.

Display schedules continuously in shared spaces so everyone can read critical information at a glance.

TourTrack tracks your skips and truck rounds: bay status, round planning, driver confirmation on mobile, planned versus actual comparison and movement traceability.

TourTrack is available on request, with pricing suited to your operation. Write to contact@planning-builder.fr to arrange a demonstration.

TourTrack is a Planning Builder module: your drivers and attendants are the employees you already schedule, with the same account and the same app.

Use the 'Create account' buttons on the website. They redirect directly to the application signup page.

Your data is hosted by OVH, in France. Backups are made every day.

Prices shown on the Pricing page exclude VAT.

No, Planning Builder plans have no minimum commitment: the subscription is monthly and can be cancelled at any time.

You configure your sites and flows yourselves, with our support, and we train your teams.

Yes, we bring in your sites, skips and employees from your existing files, such as Excel files.

Write to contact@planning-builder.fr or call +33 7 66 89 24 53.